This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
These terms and conditions (Service-User terms) apply on the usage of our website www.hello42cab.com & www.bookingcabs.com (the "Website"), smart phone Hello42, bookingcabs Application (the Application) as well as to all information, recommendations and/or services provided to you on or through the Website, the Application or through the Customer Care (The CC) through a national phone number (City code 011 )– 42424242 & 47474747. The term 'YOU' refers to the user of our services through Website, the Application and the CC.
Hello42 offers a technology platform on Website, Call center and Mobile Application Hello42 available on Android platform and IOS.
Hello42's Technology platform is an enabling platform for a consumer to connect with a third party, independent valid permit holder drivers or vehicle operators known as The Transport Service Provider hereinafter referred as TSP. Once TSP accepts a request, customer is notified with the details of TSP through sms or Mobile application. Hello42 shall do all the reasonable efforts to connect you with a TSP & the services are subject to the availability of TSPs in or around your location at the moment of your request or services required for transportation services. By using this website and/or Mobile Application or user of the service through The CC you hereby acknowledges that (Hello42) is not a transport services provider. It is up to the TSP to offer transportation services, which may be requested through the use of the Website, Application or CC. Hello42 only acts an intermediary between you and the TSP. The user has to note that TSP is your service provider and therefore it is subjected to the contract between YOU and the TSP. Hello42 shall never be a party to such contract. Hello42 operates full-day, Point to Point , Airport Transfers, intercity and Out station, Bus booking requests.
User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the Services provided by Hello42. Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law; i.e. user(s) must be at least 18 years of age to be eligible to use our Services. Hello42 advises its users that while accessing the web site/ the application, they must follow/abide by the related laws. Hello42 is not responsible for the possible consequences caused by your behavior during use of web site/application. Hello42 at all the times reserves the right to deny service.
USER ACCOUNTS, OFFERS AND PROMOTIONS
Hello42 collects general user data including name, email ID, contact details etc. to facilitate services.
It is assumed that all information collected from the user is Correct & Accurate. Misuse and misrepresentation of identity or contact details will lead to automated termination of services or the use of the platform without prior notice to such users. User accounts bearing contact number and email IDs are created and owned by Hello42. Any promotional discounts, offers and reward points in the form of Hello42 Money accumulated can be revoked without prior notice in the event of suspicious account activity or malafide intention of the user. In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail ID, the account shall be indefinitely suspended. Hello42 reserves the full discretion to suspend a user's account, the above event and does not have the liability to share any account information whatsoever.
You are advised to provide accurate information to Hello42. Hello42 can verify the information that you have provided and choose to refuse the service or use of the Application / the Website without providing reasons. By using the Application or Website you agree to:
By using the Application or Website you agree to:
You have understood your contract with Hello42 for Website / Application usage/CC and you have clearly understood the SERVICE with our CLARIFICATIONS.
Use the Application for personal purpose only and not for resale ( In Case of Individual).
You will not assign or otherwise transfer your account to any other person or legal entity.
YOU will not use the Service or Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes.
YOU will not use the Service or Application to cause nuisance, annoyance or inconvenience to any individual or community.
You will not impair the proper operation of the network.
You will not try to harm the Service or Application in any way whatsoever.
You will not copy, or distribute the Application or other Hello42 Content without written permission from Hello42.
You will keep your account information confidential or any other identification we provide you which allows access to the Service and the Application and not share the above information to anyone else..
You will provide us with whatever proof of identity we may reasonably request.
You will comply with all applicable law from your city, State and the country while using the Application or the Service.
In addition to other reasons mentioned under the Termination clause below, Hello42 reserves the right to immediately terminate the Service and the use of the Application should you not comply with any of the above rules.